1. Overview
At Sharad Advertising, we strive to provide high-quality products and services. However, if you are not completely satisfied with your purchase, we’re here to help. This Refund Policy outlines the conditions under which refunds will be issued and the process for requesting a refund.
2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- The item must be returned in its original packaging.
- The request for a refund must be made within 7 days from the date of purchase.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
3. Non-Refundable Items
Certain items are non-refundable, including:
- Custom-made or personalized products
- Digital products and services once they have been delivered
- Items on sale or purchased with a discount
4. Refund Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer service team at hello@sharadadvertising.com with your order details and reason for the refund request.
- Approval: Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Return the Item: If your refund is approved, you will be provided with instructions on how to return the item. The item should be shipped to: Sharad Advertising
184, Patparganj Industrial Area
Delhi-110092 - Refund Issuance: Once the returned item is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item.
6. Late or Missing Refunds
If you haven’t received a refund yet, please check the following:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at hello@sharadadvertising.com.
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at hello@sharadadvertising.com and send your item to:
Sharad Advertising
184, Patparganj Industrial Area
Delhi-110092
8. Contact Information
If you have any questions about our Refund Policy, please contact us at:
Sharad Advertising
Email: hello@sharadadvertising.com
Address: 184, Patparganj Industrial Area, Delhi-110092
By making a purchase from Sharad Advertising, you agree to this Refund Policy.